For over 40 years, through our customer experience BPO, technology, consulting, and analytics services, we deliver optimized customer care, tech support, sales, AI operations, and trust and safety solutions. We help companies continuously optimize CX and business outcomes to deliver the highest customer satisfaction at the lowest cost of conversation.

Our Bulgaria locations were established in 2004 and 2012 and support 24 languages. TTEC has two sites in Bulgaria: Sofia, the capital, and Plovdiv, a regional center. Our Sofia site is in a large business park and Plovdiv has easy access to transportation. Bulgaria also has Europe’s lowest corporate and income tax rates. We are proud of our dedicated employees and award-winning contact centres.