Workster is partnering with a leading European BPO to hire a enthusiastic French-speaking Digital Trust & Safety specialist for their growing Team, working from Sofia. You will be moderating the content of a major international company.
Your Role
- Review user-generated back-office information to ensure compliance with established policies
- Take prompt and appropriate action on information that violates guidelines or poses risks
- Stay updated on internal policies to ensure accurate implementation
- Identify and analyze patterns to proactively address potential risks
Your Qualifications
- Fluent in French (C1)
- B2 or higher English language skill
- Knowledge of pop culture, global events, and culture of the market(s) you are serving
- High attention to detail
- Ability to defend decisions and provide context in thought process
- Ability to identify patterns in behavior that can be leveraged for improved decision-making
- Strong organizational and time management skills to deal with shifting priorities and high volumes of work
- Experience investigating fraud, spam, or other types of inappropriate information is an asset
The Offer
- Fully paid training and very competitive base salary
- Stable job and career development opportunities
- Private Health Insurance
- You are working for a worldwide leading company in a multicultural team
- Relocation package for candidates outside of Bulgaria
