For one of our clients – a large, globally-present company offering their services and products in customer experience management field, we are looking for polite, customer-oriented and up-beat people for the role of Help-Desk Representative with Norwegian (STANDARD Shifts).
Essential Duties and Responsibilities:
* Provide efficient and effective customer support via tickets and calls;
* Deliver tailored solutions with a focus on excellent customer service;
* Guide customers through processes to ensure a smooth and high-quality experience;
* Identify and report on recurring issues and frequently asked questions;
* Collaborate with colleagues to foster a positive and productive work environment.
Requirements:
* Strong team player with a commitment to contributing to team success;
* Fluency in Norwegian with excellent English proficiency;
* A positive, customer-focused mindset and dedication to exceptional service;
* Excellent communication skills and a proactive attitude;
* Familiarity with major operating systems is an advantage.
Our client offers:
* Competitive salary with stable full-time employment;
* Comprehensive health coverage and fully paid annual leave;
* Four weeks of training and ongoing professional development opportunities;
* Performance bonus after the third month (up to 5% of base salary);
* A supportive, friendly workplace culture;
* Standard work hours with weekends off.
If you feel excited and confident that you're the perfect fit, we encourage you to take the next step. Kindly share your detailed resume in English when you get a chance.
