Clean Water Solutions Support Specialist with German and English (HYBRID)

Astrea Recruitment • Full-time • София, Sofia City, Bulgaria • BGN 3,100 - BGN 3,800 / month • 22h ago

For one of our clients – а global leader in business services, using technology to enhance customer interactions and drive performance for the best brands, we are looking for – Clean Water Solutions Support Specialist with German and English (hybrid).

Responsibilities:

*Respond to customer inquiries via phone, email, and social media;

*Assist customers with issues related to deliveries, products, content, and refunds;

*Provide clear and accurate information to resolve customer concerns;

*Ensure a positive customer experience with every interaction;

*Adapt to changing customer needs and maintain a professional demeanor.

Qualifications:

*Proficiency in both written and spoken German;

*Strong command of English, both written and spoken;

*Previous experience in a customer service or support role is a plus;

*Solid typing and computer skills, including MS Office;

*Ability to handle multiple tasks efficiently in a fast-paced environment.

Our client offer:

*Employee benefits, including discounts and a Multisport Card;

*Monthly allowance for transportation/internet (in addition to the salary);

*Additional compensation for night hours work (if applicable);

*Bonus for significant life events (marriage, childbirth, graduation);

*Medical plan (health and dental coverage) and life insurance coverage;

*Performance-based bonuses;

*Location near convenient public transport.

If you feel excited and confident that you’re the perfect fit, we encourage you to take the next step.

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